Shipping & Delivery
Fast, Reliable, and Worldwide
🌎 Shipping Coverage
Haovix ships worldwide! Key regions include USA, Canada, Europe, Australia, Japan, South Korea, Malaysia, and more. Our goal is to make Haovix products accessible to customers everywhere.
⏱ Order Processing
All orders are processed within 1–2 business days. Processing may take longer during major holidays.
🚚 Shipping Time
- Depends on product and inventory
Dispatched within 1–2 business days. Free shipping on most items.
Typically 2–9 business days.
Shipped according to the timeframe on the product page.
💰 Shipping Charges
| Item Type | Shipping Fee | Notes |
|---|---|---|
| Standard | Free | Most products |
| Oversized (20KG+) | $100–$400 | Based on weight |
| Special Regions | $100–$150 | Applied at checkout |
🔍 Track Your Order
Once shipped, you’ll receive a tracking number via email or SMS.
Track your order by:
- Logging into “My Orders” on your Haovix account.
- Contacting us at service@haovix.com.
📦 Returns & Damages
- Inspect Your Package
- Check your package immediately upon arrival.
- If you notice any damage, do not sign for or open it.
- Contact Haovix Customer Service right away.
- Record a full unboxing video and verify items against the packing list.
- If anything is damaged or missing, reach out to us within 24 hours.
⚠️ Exceptions
Haovix is not liable for delivery delays or failures due to:
- 📝 Actions of the recipient, such as changing the address after dispatch, providing incorrect or unknown addresses, or refusing delivery.
- 🌐 Customs clearance delays, which are the responsibility of the customer.
- 🌪️ Force majeure events, including natural disasters, government actions, war, or transportation disruptions.
- 📅 Deliveries not made on weekends, national holidays, or during holiday periods.
💵 Taxes & Duties
Sales Tax, VAT/GST, and Customs/Import Duties may apply depending on your shipping destination. International customers are responsible for applicable duties.